Yes. Passengers may travel in their own manual or power wheelchair when it is compatible with our vehicle and securement system. If you need a wheelchair provided for the trip, please tell our scheduling team when booking. For power wheelchairs, please share the chair’s dimensions and approximate weight so we can confirm the appropriate vehicle and accommodations.

UniqueHands is a private-pay non-emergency medical transportation provider. We do not bill Medicare, Medicaid, or private insurance directly. Upon request, we can provide a detailed receipt or transportation invoice; however, reimbursement is determined entirely by your insurance plan, and payment to UniqueHands remains the passenger’s responsibility.

We accept cash, major credit cards, and personal checks. Payment is generally due at the time of service unless another arrangement has been approved in advance. Please confirm the preferred payment method and total trip cost with our scheduling team when reserving transportation.

We recommend scheduling at least 24 hours in advance whenever possible, especially for wheelchair transportation, bed-to-bed service, long-distance trips, hospital discharges, and appointments requiring waiting or an escort. Earlier notice provides the best opportunity to reserve the appropriate vehicle and arrival time. Same-day requests may be considered based on availability, but service cannot be guaranteed.

Our office and scheduling hours are 7:30 a.m. to 7:30 p.m., seven days a week. 

Transportation outside those hours, including early-morning, evening, weekend, and holiday trips, may be available when scheduled and confirmed in advance. 

UniqueHands is a pre-arranged transportation service and does not operate as an emergency response provider.

Yes. A caregiver, family member, or personal escort may usually accompany the passenger when seating is available. Please include the number of additional riders when booking so we can assign the appropriate vehicle and confirm whether any additional charge applies.

The level of assistance depends on the service reserved. We offer curb-to-curb, door-to-door, wheelchair, and bed-to-bed transportation based on the passenger’s needs and the confirmed trip details. Drivers can help the passenger reach the appropriate entrance or check-in area when arranged. Escort and waiting services are also available for certain appointments, including procedures involving anesthesia, but they must be requested when booking and may involve additional time-based charges.

Yes. We can arrange a round trip with an estimated return window or provide waiting service when requested in advance. Because appointment and discharge times can change, please ask the facility to contact us as early as possible when the passenger is ready. Return pickup timing is based on driver availability unless a dedicated waiting service has been reserved.

Yes. UniqueHands provides prearranged private-pay non-emergency medical transportation in Manassas and Manassas Park. We assist ambulatory passengers, wheelchair users, seniors, surgical patients, and individuals traveling to medical appointments, hospitals, rehabilitation centers, airports, and other approved destinations.

Yes. We provide wheelchair-accessible transportation in Woodbridge and surrounding Prince William County communities. Passengers may travel in their own compatible manual or power wheelchair, and our team uses securement systems designed for safe vehicle transportation.

Yes. UniqueHands serves Fairfax County, including Fairfax, Annandale, Springfield, Burke, Centreville, Chantilly, Reston, Herndon, McLean, Vienna, and surrounding communities. Transportation must be arranged in advance and is based on vehicle and driver availability.

Yes. We provide private senior transportation throughout Northern Virginia for medical appointments, outpatient procedures, hospital discharges, rehabilitation visits, family events, airport trips, and other prearranged destinations.

Yes. We can arrange long-distance and regional medical transportation from Manassas to hospitals, medical offices, rehabilitation facilities, and specialty providers in Fairfax, Arlington, Alexandria, Washington, D.C., Maryland, and other destinations.

Yes. UniqueHands regularly assists passengers traveling between Woodbridge, Fairfax, Manassas, Alexandria, Arlington, and other Northern Virginia communities. One-way and round-trip transportation may be arranged in advance.

Yes. We provide prearranged hospital discharge transportation for ambulatory passengers, wheelchair users, seniors, and individuals who need additional assistance. Hospital staff or family members should contact us as early as possible because discharge times may change.

Yes. We transport patients to and from outpatient surgery centers in Manassas, Woodbridge, Fairfax, Alexandria, Arlington, and surrounding areas. We may also provide waiting and escort services when arranged during booking.

Yes. We provide wheelchair transportation from assisted living communities, senior residences, rehabilitation centers, private homes, hospitals, and other approved pickup locations throughout Fairfax County and Northern Virginia.

Yes. We offer prearranged wheelchair and senior transportation to and from Washington Dulles International Airport, Ronald Reagan Washington National Airport, Baltimore/Washington International Airport, and regional airports.

Yes. Our Prince William County service area includes Manassas, Manassas Park, Woodbridge, Lake Ridge, Dale City, Dumfries, Gainesville, Haymarket, Bristow, and nearby communities.

Yes. We serve Loudoun County communities such as Ashburn, Leesburg, Sterling, South Riding, and surrounding areas for prearranged medical, wheelchair, senior, airport, and long-distance transportation.

Yes. Family members, caregivers, hospital staff, case managers, assisted living personnel, and healthcare offices may request transportation on behalf of a passenger. We will need the passenger’s mobility information, pickup and destination details, appointment time, and assistance requirements.

Pricing depends on the pickup location, destination, mileage, passenger mobility needs, requested assistance, waiting time, and whether the trip is one-way or round-trip. Contact UniqueHands for a private transportation quote based on the specific trip.

Same-day transportation may be available, but it is not guaranteed. Availability depends on the requested time, location, passenger needs, vehicle availability, and travel distance. Advance scheduling is strongly recommended.